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HAM BAKER PIPELINES - COVID 19 - 18th March 2020

 

At Hambaker Pipelines we recognise the important role we play in maintaining the country’s essential utility services and we have taken a number of proactive measures to maintain a “business as usual” approach during the Covid-19 outbreak which protects both our employees and our customers. These include staff segregation measures, the potential for our internal Sales team to work from home as well and staff rotation so that we minimise the possible impact of any future absenteeism. Should we take the decision for our Internal Sales team to work remotely, you will still be able to contact them via their usual telephone numbers and email addresses.
 
We have also taken measures to increase stocks and we have built extended lead times into our inventory planning processes for those goods sourced from overseas. This applies to all product groups and so you do not need to be concerned about our ability to maintain supplies in the weeks ahead.
 
Clearly this is a highly dynamic situation with many of our European neighbours imposing national restrictions and at this moment in time, it is highly possible that there could be minor delays resulting from increased vigilance on the part of border control personnel responding to emergency legislation. So far this has not happened but we are monitoring the situation closely and we would appreciate your continued co-operation and understanding should this occur.
 
Similarly the more pressing issue for us is the ability for our customers to receive deliveries. With this in mind, we would appreciate if you can keep us informed of any changes in your circumstances which could impact your ability to receive goods via your normal point of contact at Hambaker Pipelines, so that we can work with you to help you to manage the situation.
 
Our UK delivery schedule and offer remains unchanged.
 
We will continue to inform you of any changes as and when they occur and we will work with you to provide a seamless “business as usual” service throughout these exceptional times.
 
All updates will be available via our website  www.hambakerpipelines.co.uk
 
Assuring you of our best attention at all times.

Lee Goodall

General Manager, Hambaker Pipelines

Hambaker Pipelines, Whitworth St, Manchester M11 2NJ

Tel: +44 (0)161 231 9090

Fax: +44 (0)161 231 9192