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HAM BAKER PIPELINES - COVID 19 - 23rd March 2020

 

At Hambaker Pipelines we recognise the important role we play in maintaining the country’s essential utility services and we have taken a number of proactive measures in order to maintain a “business as usual” approach which protects both our employees and our customers during the Covid-19 outbreak.

As the health and well-being of our colleagues is our number one priority, many of our office-based staff and all of our external sales staff are now working at home. We have also implemented measures such as staff rotation and social distancing in other areas to ensure we minimise as much as possible the impact of any future absenteeism.

You can still contact all of our Sales teams via their usual telephone numbers and email addresses.

We have also taken measures to increase stocks and have built extended lead times into our inventory planning processes for those goods sourced from overseas, this applies to all product groups, therefore you need not be concerned about our ability to maintain supplies in the weeks ahead.

Clearly this is a highly dynamic situation with many of our European neighbours imposing national restrictions. At this moment in time we can confirm that our plants in France continue to despatch products to us although new production has temporarily ceased. We will update you on this fast changing situation later this week but we currently have no concerns about our ability to meet your immediate requirements.

We are pleased to confirm that all three of our UK manufacturing plants are fully operational.

There are however two areas where we would appreciate your continued co-operation and understanding:

1) Whilst the movement of goods across the channel isn’t restricted, it is highly possible that there could be minor delays resulting from increased vigilance on the part of border control personnel responding to emergency legislation, so far this has not happened but we are closely monitoring the situation.

2) The more pressing issue for us is the ability of our customers to receive deliveries and it would be greatly appreciated if you can keep us informed of any changes in your circumstances which could impact your ability to receive goods so that we can work with you to help you manage the situation.

Our UK delivery schedule and offer remains unchanged.

We will continue to inform you of any changes as and when they occur and to work with you to provide a seamless “business as usual” service throughout the duration of these exceptional circumstances.
 
All updates will be available via our website  www.hambakerpipelines.co.uk

Thank you for your ongoing support during these difficult times and we hope you, your families & colleagues are all keeping well.

Lee Goodall

General Manager, Hambaker Pipelines

Hambaker Pipelines, Whitworth St, Manchester M11 2NJ

Tel: +44 (0)161 231 9090

Fax: +44 (0)161 231 9192